Company profiles#
The company listings. Find them under Katalog firem → Firemní profily.
What a profile carries#
The content — name, address, contacts, description, opening hours, photos — are parameters. These are the fixed fields:
| Block | Contents |
|---|---|
| Classification | categories (possibly several), who entered it |
| Entry | time, IP, language; read-only |
| Activation | the editing password, activation key (read-only), confirmed on, approved (switch) and approved on |
| Moderation | paid, banned, deactivated, deleted, reported |
| Validity | expiry, highlighted until |
| Counters | views on the detail and in listings |
The moderation fields appear only once a category is picked
Until then the form does not know which parameters to offer.
A listing's journey#
- The company is listed — by itself, or by you.
- It confirms the listing by a link in an email — if confirmation is enabled for its kind of author (logged in, not logged in).
- You approve it — if automatic approval is off.
- It is paid for, unless the category is free.
- It shows until its validity runs out.
Steps 2 to 4 are simultaneous conditions; there is no order to wait for. A listing is visible on the site only once it is paid (if the category is paid), approved and confirmed. After posting, the site tells the author straight away what the listing is waiting for. The confirmation setting decides only at the moment of posting — see Settings.
Blacklist and disabled categories
A profile with an e-mail, phone or IP address from the blacklist is rejected on posting. A visitor cannot list into a disabled category or an Admin only category. Neither limits you in the administration.
The listing list: approved and confirmed#
The list has Schváleno (approved) and Potvrzeno (confirmed) columns. Their filter offers Čeká na schválení (awaiting approval) and Čeká na potvrzení (awaiting confirmation), so you see at once what to review.
The activation key is read-only
In the listing's edit form the activation key field holds only a fingerprint, not the key from the email, so it cannot be copied or changed.
Listing without registering#
A profile can be entered by somebody not logged in. They get a password with which they then edit it.
The password cannot be deleted, only replaced
An empty field means "keep the current one". To take a company's access away, set a new password.
Listings with an owner are easier to manage
With a user account attached, the company manages the profile from its account and need not keep a password. Recommend it for paid listings.
Opening hours#
Entered in a dedicated field — days, hours, breaks.
Opening hours can be lost silently
If the field is not rendered on save — JavaScript off, a hidden field — the profile saves without them and nothing reports it. Check the opening hours after every profile edit.
Moderation#
| Flag | Meaning |
|---|---|
| Paid | the paid category has been settled |
| Banned | an administrator stepped in |
| Deactivated | temporarily hidden |
| Deleted | removed |
| Reported | it has an unresolved report from visitors — see Reported companies; read-only |
Ban rather than delete
In a company catalogue the same author often returns. A banned listing is evidence that they have been here before.
Reported companies#
Visitors can report a company profile. All reports are in Katalog firem → Nahlášené firmy (Reported companies); one row is one report. Diskuze → Nahlášené příspěvky works the same way.
| Column | What it holds |
|---|---|
| Company | the reported profile; click to open its edit form. If it has been deleted meanwhile, it reads "(company was deleted)" |
| Reported by | the user, or "not logged in" |
| Reported | when |
| Note | text from the reporter — the site does not send one today, so it is usually empty |
| Status | Unresolved or Resolved |
When opened, only unresolved reports are shown; the Status filter also offers Resolved and All.
Procedure: handle a report#
- Open Katalog firem → Nahlášené firmy.
- Click the profile to open its edit form and decide — keep it, deactivate, ban or delete it.
- Go back to the overview and click Resolve on the row. It leaves the unresolved list.
A resolved report goes back among the unresolved ones with Reopen (switch the Status filter to Resolved or All). Delete removes only the report record; the profile stays as it is.
The Reported flag follows by itself
The profile is marked Reported while it has at least one unresolved report. Resolving or deleting the last one switches the flag off, reopening switches it on. That is why it is read-only in the list and in the edit form.
After resolving, it can be reported again
The same visitor (logged in by account, not logged in by IP address) always has at most one unresolved report per profile. Once you resolve it, they can report it again.
View counters#
The real counters Detail views and Listing views are raised by the website itself. In the form they are read-only and saving the profile does not overwrite them. Only Fake detail views and Fake listing views can be set by hand — but they distort your statistics and visitors can see them.
Emails to the company about administration decisions#
An ordinary edit of a profile in the administration sends no emails. The exception is four decisions the company learns about by email:
| What you do | Email to the company |
|---|---|
| you approve a profile that was not yet approved, with the Approved switch | "Company profile activated" with a link to the profile |
| you ban the profile (the Banned flag is switched on) | "Company profile blocked" for violating the rules |
| you mark the profile deleted (the Deleted switch) | "Company profile removed" |
| you deactivate the profile (in the form or with the switch in the list) | "Company profile deactivated" |
This applies both to saving the form and to the Banned switch in the profile list.
The email goes out only after a successful save and only for a profile that has an
email address filled in. Approving a banned profile sends no email. You can edit the
texts in the email templates under the keys
CC_ADVERT_ACTIVATION_NOTICE, CC_ADVERT_BAN, CC_ADVERT_DELETE and CC_ADVERT_DEACTIVATION.
One save sends at most one email. The confirmation of a profile edit on the website
(CC_ADVERT_EDITATION) is off after installation; switch it on in the
email templates.
Procedure: reject a profile#
- Open the profile in Katalog firem → Firemní profily.
- Tick Banned (or switch it directly in the list, in the Banned column).
- Save. The company receives an email saying the profile has been blocked.
The company learns about a ban immediately
The email goes out every time the Banned flag is switched on, even if you unban the profile right afterwards.
Company ratings#
A profile carries ratings — stars and reviews.
Company reviews are sensitive
The company will get in touch quickly. Stick to the rule: delete reviews that break the rules, not the ones that are unwelcome. You can reply too — though it is better to let the company reply.
Manual validity fields#
The expiry and the highlighting can be overwritten, but payments govern them.
The next payment recalculates a hand-set value
Extension only goes up, so a validity shortened by hand is stretched again by a payment. To end a listing, deactivate it.