Module settings#
Shop-wide behaviour — how long an unpaid order waits, how many coupons a customer may apply, who issues the documents. Changes here apply to the whole e-shop, not to a single item.
You will find it under E-shop → E-shop settings → Settings.
Prices and VAT#
Nothing about VAT is decided in the e-shop settings. Prices in price lists are always entered as the base excluding VAT, and both questions VAT raises are settled elsewhere:
| Question | Where it is decided |
|---|---|
| Is VAT charged at all? | the Plátce DPH toggle (and the user type) on the seller company card — My companies |
| Does the customer see the price with tax or without? | the Zobrazovat ceny s DPH switch in the same place |
The "Prices include VAT" option is gone from the settings
There used to be a switch here that changed the meaning of the numbers you entered. It was removed and nothing replaced it — the price list is now bindingly the base excluding VAT. Next to the stored field the price form offers a helper column Cena s DPH, which lets you enter a price from its final amount; it is never stored. See Price lists and VAT.
Rounding is not configurable, it always works the same way
The order total is rounded up to whole currency units. The difference from the unrounded amount appears on the invoice as a separate "Rounding" line. There is no "to ten cents" or "none" option.
Catalogue mode#
| Setting | What it affects |
|---|---|
| Catalogue only | goods are shown but cannot be bought |
Useful at launch or during stocktaking
Customers can browse the offering but cannot complete an order. Better than deleting goods.
Cart, order and payment#
| Setting | What it affects |
|---|---|
| Payment window in hours | how long before an unpaid order cancels itself |
| Automatic order approval | an order does not wait for your confirmation |
| Voucher limit per order | how many discount codes a customer may apply |
| Allow partial reservation in the administration | an administrator may order goods without cover |
The payment window holds a stock reservation
Throughout it the goods are blocked for other customers. A short window frees stock faster but kills bank transfers — those typically arrive the next day. A few hours is too little, two to three days is usually sensible.
The expiry check runs hourly
An order is therefore not cancelled at the second it expires, but at the next run. Do not rely on the window being accurate to the minute.
Partial reservation for the administration bypasses the overselling guard
A customer purchase does not have it — the system refuses an order it cannot cover. Switch it on for the administration and you have to watch the stock yourself.
Complaints#
| Setting | What it affects |
|---|---|
| Complaint deadline in days | by when a complaint should be resolved |
The deadline is written when the complaint is created and never changes
Changing it here does not touch existing complaints — theirs is computed from the moment of receipt. That is deliberate, so a statutory period cannot be moved retroactively.
Once it passes, the system moves the complaint into a final state automatically; the check runs daily.
Invoicing#
This group connects the e-shop to the invoicing module. It decides who issues the documents for orders and with what:
| Setting | What it decides |
|---|---|
| Seller | on whose behalf the document is issued |
| Number series | where the invoice number comes from |
| Kind of supply | the type of goods on the document |
| Customer type | the default customer type |
| Payment region | it selects the document's layout |
Without a seller filled in, orders are not created AT ALL
It is not a warning on the document — the checkout refuses and the customer gets an error. It is the first thing to fill in after deployment.
Which seller is finally used
The system looks in this order: the seller stored on the order itself → the Seller from these settings → the default seller from the invoicing settings. The company it finds also decides whether VAT is worked with.
The kind of supply, customer type and region select the PDF layout
Together with whether the seller is VAT registered, they decide which layout variant is used. When no variant matches the combination, the document is created without a PDF and nothing is reported — see PDF layouts.
Product images#
| Setting | What it affects |
|---|---|
| Image and thumbnail dimensions | in pixels |
| Products per page | the listing length |
Unlike classifieds and the company directory, the e-shop really does read these
In those two modules the same options were removed from the form because nothing used them. Here they stay, because they work.
Customer emails#
The text lives in the email templates.
Sending an email is triggered by the order STATUS, not by this setting
When a message goes out is decided by the Send email switch on the order status. If customers are getting nothing, look there — and then in the email queue.
A test order after every change#
Module settings only show up across a whole run
Changes here affect prices, availability, documents and emails all at once. The only reliable check is to walk an order from the cart to an issued invoice. Ten minutes of work that saves incorrect documents.