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Classifieds / Managing my adverts

Managing my adverts#

Everything around a finished advert happens on one screen with tabs — you open it through the advert's edit link.

  • Signed-in users reach it from their account menu.
  • Signed-out users can access it through the link in the email that arrived after posting, together with the advert password.

What is on which tab#

Tab What it is for
Advert editing the text, price, photos and the other fields
Statistics how many times people viewed the advert; only on a site that collects view statistics
Replies messages from interested people — details
Extend pushing the validity out; clickable only 2 days before expiry
Renew appears instead of Extend once the advert has expired
Confirm only when the advert is not confirmed yet; a signed-in owner confirms it here without the email
Delete permanent removal

The tabs change with the advert's state

It is not a bug when one of them is missing: "Confirm" disappears once confirmed and "Renew" appears only after expiry. The tabs you see tell you what state the advert is in.

Procedure: editing an advert#

  1. Open the advert and click edit.
  2. If you are not signed in, enter the advert password. If you posted without an account and fewer than 7 days have passed, the Open advert management link from the confirmation email is enough.
  3. On the Advert tab change whatever you need. When you edit on a password, you see the advert's contact email in full, not masked.
  4. Save.

After entering the password you have two hours of access

Then it closes and you enter the password again.

The number of password attempts is limited

After five wrong passwords within 15 minutes, editing the advert is closed for a quarter of an hour — during that time even the correct password is refused. Wait, or reset the password as described below.

Editing does not cancel approval

An advert that is already published stays approved and visible after you save changes. The changes may show up in listings and search with a small delay.

Lower the price in bigger steps

Anyone following the advert is notified on every price change — and only when the price, the price type or the currency changes. Ten small reductions in a week annoy people; editing the title or the photos, by contrast, notifies nobody.

Procedure: I forgot the advert password#

  1. Open the advert's edit link.
  2. Instead of entering the password, click I forgot my password.
  3. Enter the email for the ad — the one you gave when posting it — and submit.
  4. A link for setting a new password arrives at that address. It is valid for 1 hour and works only once.
  5. Open the link, enter a new password (at least 6 characters) and repeat it.
  6. Save the new password. The advert's edit screen opens straight away.

Until you use the link, the current password keeps working.

The form always gives the same answer

The message after submitting does not depend on whether the email matches the advert. You learn the outcome from your mailbox. If nothing arrives, check spam and look for a typo in the address.

You do not have to post the advert again

Posting a new one would lose the replies, the followers and the view count.

The link only goes to the email given in the advert. If you lose access to that mailbox, ask the site operator and prove that the advert is yours.

Procedure: the advert's validity is running out#

  1. Before it expires you receive an email warning.
  2. Open the advert's edit screen and go to the Extend tab.
  3. Confirm the extension.

The new validity is added to the current one, so you do not lose the remaining days. The end-of-validity warning then comes again before the new validity ends.

In a paid category you extend by paying

If the advert is in a paid category, instead of the confirmation you see an explanation and an Extend with payment button (after expiry Renew with payment). It takes you to paying another period of the category, and the validity moves only after the payment.

Extending is possible only 2 days before expiry

The tab is visible the whole time but cannot be clicked earlier. That is not a bug — if you could extend at any time, the validity period would mean nothing.

After expiry the advert disappears from the listings and is eventually deleted

An expired advert can be renewed (the Renew tab), but only until the system deletes it. How many days after expiry that happens is set by the site operator; after that there is nothing left to renew.

When the advert is not visible#

Go through this in order — it is sorted by how common each cause is:

  1. Did you confirm it with the link from the email? Without that it is not published. You can tell by the Confirm tab showing on the edit screen — and if you are signed in, you can confirm it right there.
  2. Is the operator still approving it? You get an email once it is approved.
  3. Is it paid for, if the category is a paid one?
  4. Has it expired? Then you will see Renew instead of Extend.
  5. Has the operator blocked it? You get an email if it is blocked.
  6. Is it deactivated? The operator can switch an advert off; on a site that does not switch adverts on by itself, a new advert waits for exactly that.
  7. Did you mark it as sold? A sold advert disappears from listings and search. Its detail stays with a Sold notice and it can no longer be replied to.
  8. Is your account banned? The site does not show adverts of a banned user; they come back on their own once the account is unbanned.

If you open the advert through a direct link, the site itself tells you why it is not publicly visible (blocked, deactivated, unpaid, expired, unapproved, unconfirmed, or posted by a banned user).

A freshly posted advert may not be in search straight away

Search updates with a small delay. The advert is available immediately through a direct link — so if you can see it through the link but not in the results, just wait a moment.

Where to go next#

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